It is our promise to provide the best service to ensure our products are free of manufacturing defects. If you are experiencing issues with your products please review the questions below in order to submit a warranty claim.
In order to provide exceptional customer support we ask that you please review our troubleshooting resources first before starting a warranty claim. Once you have tried to troubleshoot and the problem is not fixed then please move forward with submitting a warranty claim. In order to submit your claim scroll down to the bottom of this page.
Alton will provided warranted products with replacement parts to resolve product issues. It is the customers responsibility to remove and replace the damaged/non-functioning parts.
Click on the product category image for troubleshooting tips.